Responsible Gaming

At IceBet casino, we prioritize responsible gaming and believe that gambling should be a source of fun and entertainment, not harm. It is crucial to understand that gambling should never be seen as a way to generate income or pay off debts. We strongly recommend monitoring both the time and money you spend on casino games.

While these recommendations might seem evident, some players may struggle to maintain control. If you feel that gambling is negatively affecting your life or the lives of your family and friends, we offer several options for support:

1. Account Suspension: You can contact our support department at [email protected] to request the temporary termination of your IceBet account. We will take the necessary measures to block your access to our site and stop any promotional emails you may have been receiving.
2. Cooling-Off Period: If you need a break, contact our customer support team to set a personal cooling-off period.
3. Professional Help: Seek assistance from organizations that specialize in gambling problems:
   • Gamblers Anonymous
   • GamCare
   • Gambling Therapy

Complaints Resolution Procedure

If you have any complaints or issues, please contact our Customer Support Service Team at [email protected]. We are here to assist you and ensure your experience at IceBet casino is safe and enjoyable.